My computer crashed and I need to retrieve my tax info.

GetHuman-drewnard's customer service issue with H&R Block from June 2018

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Help with my H&R Block issue
Before contacting them, items GetHuman-drewnard may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman-drewnard's next move: have a H&R Block rep call.
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-drewnard's own words:
The problem I ran into: My computer crashed and I need to retrieve my tax info.
I trust that H&R Block will make this right and come up with a resolution that is fair.
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H&R Block

Customer service issue
Reported by GetHuman-drewnard
Jun 25th, 2018 - 2 mons ago
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Seen by 3 customers so far
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GetHuman-drewnard started working on this issue
Jun 25th 6:22pm