I have an Emerald Card. I need to deposit * paper checks into my Emerald Card account...

GetHuman-nmvlas's customer service issue with H&R Block from May 2018

Help with my H&R Block issue
The issue in GetHuman-nmvlas's own words
I have an Emerald Card. I need to deposit * paper checks into my Emerald Card account. When I’m prompted on the MyBlock app to enter my Emerald Card info, the application shows a nano second of the fields required, then stops responding- I cannot load my Emerald Card information into the MyBlock mobile app. My user name is Vlaston. I need to deposit checks ASAP.**Please email me *****@***.com or *****@***.com, and*or call my mbl @***-***-****. Thank you, Nick Vlastos, ** Briarwood Rd, West Hartford, CT *****.
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H&R Block

Customer service issue
Reported by GetHuman-nmvlas
May 5th, 2018 - a yr ago
I have an issue with H&R Block too
Not resolved
Seen by 3 customers so far
Similar issue to 14289 others
0 customers following this
Items needed
Social Security Number
Email on Account
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
GetHuman-nmvlas started working on this issue
May 5th, 2018 11:17pm
GetHuman-nmvlas shared this issue with others over email
May 5th, 2018 11:18pm
GetHuman-nmvlas indicated the issue is not fixed yet.
May 5th, 2018 11:20pm