Virtual ***ociate - Call a ***ociate - I cannot Express my problem

GetHuman606476's customer service issue with H&R Block from April 2018

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Help with my H&R Block issue
Before contacting them, items GetHuman606476 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman606476's next move: have a H&R Block rep call.
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The issue and preferred resolution, in GetHuman606476's own words:
Call a ***ociate ... Virtual ***ociate
I cannot Express my problem
Talk to a actual representative
Help with my H&R Block issue
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H&R Block

Customer service issue
Reported by GetHuman606476
Apr 18th, 2018 - 3 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 5 customers so far
Similar issue to 908 others
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Timeline
GetHuman606476 started working on this issue
Apr 18th 12:51am