Virtual associate - Call a associate - I cannot Express my problem

GetHuman606476's customer service issue with H&R Block from April 2018

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The issue in GetHuman606476's own words
Call a associate ... Virtual associate
I cannot Express my problem
Talk to a actual representative
I have an issue with H&R Block too
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H&R Block

Customer service issue
Reported by GetHuman606476
Apr 18th, 2018 - 7 mons ago
I have an issue with H&R Block too
Not resolved
Seen by 5 customers so far
Similar issue to 2005 others
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GetHuman606476 started working on this issue
Apr 18th 12:51am