IRS rejected my efile - Efile my **** taxes - They think I didn't file taxes

GetHuman611933's customer service issue with H&R Block from April 2018

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Help with my H&R Block issue
Before contacting them, items GetHuman611933 may need:
Social Security Number, Email on Account, Password, Prior Year AGI, Home Address, Name of Account Holder, and Phone Number
GetHuman611933's next move: have a H&R Block rep call.
Always use the GetHuman Phone tocall H&R Block. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman611933's own words:
Efile my **** taxes ... IRS rejected my efile
They think I didn't file taxes
You help me
Help with my H&R Block issue
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H&R Block

HR Block App
Customer service issue
Reported by GetHuman611933
Apr 19th, 2018 - 3 mons ago
I have an issue with H&R Block too
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Seen by 6 customers so far
Similar issue to 896 others
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Timeline
GetHuman611933 started working on this issue
Apr 19th 5:16pm