Dear Grub Hub Manager* I recently began using your...

GetHuman3365191's Service problem issue with Grubhub.com from August 2019

Help with my Grubhub.com issue
First: share to improve GetHuman3365191's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3365191 may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman3365191's own words
Dear Grub Hub Manager* I recently began using your service in Colorado Springs. I had a couple of outstanding experiences and tipped accordingly. I had one that wasn't so good and did not tip additional to what I did online. However todays experience was beyond unacceptable. As my account number details I ordered a large pizza and two pcs. of cheesecake. I buzzed the delivery through the gate and never saw a sign of them. As I looked into the order status, the GH app showed delivered at ****. But I did not receive the delivery at ****-****.Approximately an hour later, one of the neighbors that had been going door tom door looking for'' Donald'' found me. Cold,soggy cardboard box of pizza in hand. Found it on his porch. the driver handed it to his autistic son and drove off. Please refund my order and speak with your drivers this was a complete failure and is wholly unacceptable. Regards.* Mark Panstingel

GetHuman3365191 did not yet indicate what Grubhub.com should do to make this right.

How GetHuman3365191 fixed the problem

We are waiting for GetHuman3365191 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Grubhub.com's attention and get better help faster. Tap below to get started.
Having Grubhub.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Grubhub.com

Service problem issue
Reported by GetHuman3365191
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 576 others
0 customers following this

Timeline

GetHuman3365191 started working on this issue
Aug 4th, 2019 3:09am
GetHuman3365191 indicated the issue is not fixed yet.
Aug 4th, 2019 7:17pm
GetHuman3365191 indicated the issue is not fixed yet.
Aug 4th, 2019 7:29pm
GetHuman3365191 indicated the issue is not fixed yet.
Aug 4th, 2019 7:29pm
GetHuman3365191 indicated the issue is not fixed yet.
Aug 5th, 2019 2:18pm
GetHuman3365191 indicated the issue is not fixed yet.
Aug 6th, 2019 2:45pm
GetHuman3365191 indicated the issue is not fixed yet.
Aug 19th, 2019 12:37pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies