bobbleheads groupon I want to cancel this groupon. after I clicked view this deal I sa...

GetHuman-dipat's customer service issue with Groupon from May 2020

Help with my Groupon issue
The issue in GetHuman-dipat's own words
bobbleheads groupon I want to cancel this groupon. after I clicked view this deal I saw in the fine print that there is a $** shipping fee. I called the vendor to be sure that it was $** for my entire order but I was informed that it was $** per bobblehead of which I ordered *. That is unacceptable to me so the vendor told me He would look for my cancellation. I went on my account and cannot find a way to cancel the order. Please call me on *** *** **** to assist me

GetHuman-dipat did not yet indicate what Groupon should do to make this right.

How GetHuman-dipat fixed the problem
Well I persevered and finally got through to Groupon via their website help tab and wrote an email. They offered to refund my money in the form of Groupon bucks which I accepted. It’s not the same as a refund but the bucks are in my account to spend on something else and they never expire.
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Groupon

Customer service issue
Reported by GetHuman-dipat
May 26th, 2020 - a year ago
Fixed
GetHuman-dipat shared how to fix
Seen by 9 customers so far
Similar issue to 51183 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-dipat started working on this issue
May 26th, 2020 11:52pm
GetHuman-dipat indicated the issue is not fixed yet.
May 27th, 2020 6:38am
GetHuman-dipat confirmed the issue is fixed. Hooray!
May 28th, 2020 5:08pm

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