Hi Groupon,*I recently bought a Groupon with Zoraster Medical Spa for a Botox Session...

GetHuman4392548's customer service issue with Groupon from February 2020

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The issue in GetHuman4392548's own words
Hi Groupon,*I recently bought a Groupon with Zoraster Medical Spa for a Botox Session. I had a terrible experienced as I believe the RN Nurse that is acting as the provider falsely pretended to inject the botox and the solution was not injected. I have had botox in the past and I know based on what the results are that she didn't applied. When she first got in the room she tried to sell me more units of botox. I explained that I had regularly getting botox at a dermatologist office and I usually get ** units applied. She went on to said there were office that would not even applied the real botox and they diluted the injections with other solutions. I want to formarly report this business as I think they are an ethical business. I paid and didn't get my services but worse made me believe they did. The RN was super rude and careless even when she was pretending to inject me with the botox. How do we stop this from happening. Groupon should not sell groupons for companies like this. Waiting for a reply on how to proceed. Thank you My email is *****@***.com

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Groupon

Customer service issue
Reported by GetHuman4392548
Feb 24th, 2020 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 60362 others
0 customers following this

Timeline

GetHuman4392548 started working on this issue
Feb 24th, 2020 7:51pm