Hello, I purchased a groupon from Hawley’s Massage & Bodyworks in June. When I tried to...

GetHuman2256211's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman2256211's own words
Refund or re-activate Trade In ... Hello, I purchased a groupon from Hawley’s Massage & Bodyworks in June. When I tried to schedule an appt I was told that the vendor moved out of state. The Groupon expired on October **th and I don't get the option to trade it in. How do I get the money back or can you reactivate the option for Trade In?**This is the message I get from Groupon: " Hawley’s Massage & Bodyworks is no longer able to provide the services for your voucher. If you haven't redeemed your voucher, please contact us for assistance."**I appreciate your assistance.**Thank you, *Petra McGuigan****-***-**********@***.com
Refund or re-activate Trade In
I have been purchasing from Groupon for * years and intend to continue in the future.
There are no other options, I believe.
I have an issue with Groupon too
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FIX: I actually used the chat live option. Had to contact the vendor and then go b...
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Groupon

Hawley’s Massage & Bodyworks
Customer service issue
Reported by GetHuman2256211
Oct 28th, 2019 - 3 years ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 281190 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2256211 started working on this issue
Oct 28th, 2019 1:16pm
GetHuman2256211 confirmed the issue is fixed. Hooray!
Oct 28th, 2019 4:38pm