Hello, I purchased a groupon from Hawley’s Massage & Bodyworks in June. When I tried to...

GetHuman2256211's customer service issue with Groupon from October 2019

Help with my Groupon issue
The issue in GetHuman2256211's own words
Refund or re-activate Trade In ... Hello, I purchased a groupon from Hawley’s Massage & Bodyworks in June. When I tried to schedule an appt I was told that the vendor moved out of state. The Groupon expired on October **th and I don't get the option to trade it in. How do I get the money back or can you reactivate the option for Trade In?**This is the message I get from Groupon: " Hawley’s Massage & Bodyworks is no longer able to provide the services for your voucher. If you haven't redeemed your voucher, please contact us for assistance."**I appreciate your assistance.**Thank you, *Petra McGuigan****-***-**********@***.com
Refund or re-activate Trade In
I have been purchasing from Groupon for * years and intend to continue in the future.
There are no other options, I believe.
How GetHuman2256211 fixed the problem

We are waiting for GetHuman2256211 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Hawley’s Massage & Bodyworks
Customer service issue
Reported by GetHuman2256211
Oct 28th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 281190 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2256211 started working on this issue
Oct 28th, 2019 1:16pm
GetHuman2256211 confirmed the issue is fixed. Hooray!
Oct 28th, 2019 4:38pm