Hello, I’ve been trying to request a refund on services I purchased ( - haven’t used th...

GetHuman-dee_hend's Refund My Order issue with Groupon from July 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dee_hend's own words
Hello, I’ve been trying to request a refund on services I purchased ( - haven’t used them) I purchased * kilo sculpting sessions and tried over and over to make an appointment, finally when I reached someone she said it’s the first time she’s dealing with grupon and doesn’t know how to book me without charging me, promised I will receive a call back the same day from someone who know how to do it , over * week later still haven’t heard back and anytime I try calling I get a voicemail! *Here is my vaucher number LG-F*KZ-GWGT-FTR*-LTYG*Also the advertisement states that it’s * sessions where a normal session lasts ** minutes, here they offer **mins per session so basically I get one session and **minutes ( feels like falls advertisement) also tried emailing the place again no answer! *If I could get some help with that I’d be really grateful! *Best Regards , Dagmara Pawlaczyk

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Groupon

Refund My Order issue
Reported by GetHuman-dee_hend
Jul 2nd, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 232130 others
0 customers following this

Timeline

GetHuman-dee_hend started working on this issue
Jul 2nd, 2019 5:20pm
GetHuman-dee_hend indicated the issue is not fixed yet.
Jul 2nd, 2019 11:45pm