I purchased a scavenger hunt to use in a specific part of Seattle. When I entered the v...

GetHuman2997911's Voucher Code Won't Work issue with Groupon from May 2019

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The issue in GetHuman2997911's own words
I purchased a scavenger hunt to use in a specific part of Seattle. When I entered the voucher code in the website it said in order to get coins you have to mark item as used in Groupon. I thought I needed coins to do the hunt. When I tried to find the hunt it said code had been used. I called the support system for the hunt it instructed me to sign in on another phone and pick a hunt. After viewing the hunt I did not see one on pike street and the nearest one was a mile away. We did not complete the hunt we did not see any attractions using the scavenger hunt. The rep for the hunt advised us to reach out to Groupon and submit a claim. I am requesting a refund. From the time it was purchased and disputed with a representative was all under an hour. Please call*email ***-***-**** *****@***.com

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Voucher Code Won't Work issue
Reported by GetHuman2997911
May 29th, 2019 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 213820 others
0 customers following this


GetHuman2997911 started working on this issue
May 29th, 2019 1:54pm