Hi my name is Ana and I purchased a groupon for “Reflections Training Studio” in Kingst...
GetHuman-anamrazo's Refund My Order issue with Groupon from April 2019
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anamrazo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-anamrazo can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-anamrazo's own words
Hi my name is Ana and I purchased a groupon for “Reflections Training Studio” in Kingston in January, order * **********. I purchased it when I was living in Kingston and was under the impression that I would be staying here in Kingston for at least * years for my schooling but I ended up getting really sick at the end of February and I live in Toronto so I am transferring to school there. I’m unable to use my groupon and I expect I won’t be able to get my money refunded, I paid $**.** but Is it at all possible to get credit for the purchase?? I know I would be able to purchase something in Toronto from groupon but since I’m leaving Kingston the one I purchased for here would go to waste and I really really don’t want that to happen. Please if there’s anything that can be done about this order please let me know.
GetHuman-anamrazo did not yet indicate what Groupon should do to make this right.
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