I was trying to buy a special Birthday Gift for my son, something he really enjoys but wouldn't normally purchase for himself because it's expensive!*At $**.**, it was a reasonable price for me to afford to get him something special! ... I was trying to purchase a birthday gift for my son who lives in Texas. (I'm in CA) *His favorite coffee is Death Wish Coffee, advertising to be the strongest coffee there is.*I found what I thought was an awesome deal and ordered was advertised as ** boxes of ** k cups each for $**.**. *Normally, it's about twice the price at the store. *HOWEVER, my son only recieved * boxes of ** each making it not only the strongest coffee there is but the most expensive at ** k cups for $**.!!!*I am very disappointed with this company, Valeriy Market. This was for my son's BIRTHDAY!*I've been watching the tracking for delivery and even that looks very suspicious. It says the product was delivered but the tracking is still open ended? What does that mean?*Valeriy Market still owes my son * boxes of Death Wish Coffee or needs to refund the balance to me for the difference to resolve this issue. It's been a month, plenty of time to do the right thing.
This WAS and IS very frustrating because it was a BIRTHDAY present!*Now I feel like he was cheated on his gift and I was TOTALLY overcharged for the listed item on Groupon.
They can make it right by sending my son the Birthday Gift I paid for, first and for most. *If that's not going to happen, I would like my money back.
I am a new customer to Groupon and this totally sours my view on you and the people*businesses you do business with. *I would like to see this resolved just by my son receiving the coffee that was purchased and paid for. If that's not possible, I'd like a refund, either one within a reasonable time frame.
I've tried anything except calling Groupon, who do not answer the phone. *I tried researching Valeriy Market without much luck. *I've given it plenty of time in case the coffee was back ordered but there has been no communication from anyone.