I went to book a teeth whitening treatment at Thorndike dentist in Rochester and was to...
GetHuman-joohudso's customer service issue with Groupon from April 2019
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The issue in GetHuman-joohudso's own words
I went to book a teeth whitening treatment at Thorndike dentist in Rochester and was told that I would have to make * trips to them in order for the treatment to be carried out. This was not made clear when purchasing the offer and I WOULD NOT HAVE BOOKED IT if I had been made aware of this. They also advised that there was no availability for this week either. Secondly, Groupon states that it is ** miles away from where I live however upon running it through google maps, it is an extra ** miles away so an additional ** miles there and back. I’m really not very happy about all of he above and would therefore like to just cancel it as I do not feel that the information provided by the dentist has been accurate or completely transparent.**Please could you advise accordingly?**I might also add that I have previously purchased a teeth whitening experience via Groupon back in **** if I remember correctly in Edinburgh, and this only incurred one session to fulfill the treatment.**Many thanks,**Julie Hudson
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