Refunding *** museum.

GetHuman-mrswope's customer service issue with Groupon from March 2019

5 views | 175637 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-mrswope's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-mrswope got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-mrswope may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mrswope's own words
We we're at the *** museum which is apparently a different museum all together. ... I purchased a Groupon for the **** Museum in NYC. The name on the account is Mindy R Early. My email is *****@***.com. It was the wrong one. I had to open it to show the guest services girl outside for her to be sure. I cannot refund through the app because of this. I will be leaving for a cruise in a few hours and unavailable to be contacted for a week. I would like to return the $**.** purchase as I am unable to use it.
The Groupon needs to specify this is not the actual *** museum. I saw many frustrated people with the wrong Groupon.
Just a refund for the unused Groupon.
I love Groupon and the great deal. Groupon is easy to work with other than no longer having a customer service phone number. I am leaving on a cruise in three hours and have no phone access for * days.
No thanks!
How GetHuman-mrswope fixed the problem

We are waiting for GetHuman-mrswope to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mrswope fixes it.
This email address isn't valid

Groupon

*** memorial museum
Customer service issue
Reported by GetHuman-mrswope
Mar 15th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 175637 others
0 customers following this

Timeline

GetHuman-mrswope started working on this issue
Mar 15th, 2019 2:18pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies