Refunding *** museum.

GetHuman-mrswope's customer service issue with Groupon from March 2019

7 views | 175637 similar | 0 following
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The issue in GetHuman-mrswope's own words
We we're at the *** museum which is apparently a different museum all together. ... I purchased a Groupon for the **** Museum in NYC. The name on the account is Mindy R Early. My email is *****@***.com. It was the wrong one. I had to open it to show the guest services girl outside for her to be sure. I cannot refund through the app because of this. I will be leaving for a cruise in a few hours and unavailable to be contacted for a week. I would like to return the $**.** purchase as I am unable to use it.
The Groupon needs to specify this is not the actual *** museum. I saw many frustrated people with the wrong Groupon.
Just a refund for the unused Groupon.
I love Groupon and the great deal. Groupon is easy to work with other than no longer having a customer service phone number. I am leaving on a cruise in three hours and have no phone access for * days.
No thanks!
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*** memorial museum
Customer service issue
Reported by GetHuman-mrswope
Mar 15th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 175637 others
0 customers following this


GetHuman-mrswope started working on this issue
Mar 15th, 2019 2:18pm

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