I purchased a groupon to brass ovaries for Pole dancing lessons. Every class I've tried...
GetHuman-irelynnm's customer service issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-irelynnm's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-irelynnm got the right customer help using our suggestion.
Before contacting them, items GetHuman-irelynnm may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-irelynnm's own words
I purchased a groupon to brass ovaries for Pole dancing lessons. Every class I've tried to sign up for says it's full and I have to give my credit card to reserve a spot in case there's a cancelation but there's also an up charge to take a cancelation. I'm not comfortable giving them my credit card and if I can't make a last minute cancelation class I'm charged anyway I would like this refunded in the form of a group on credit so that I can use it towards something else.** In addition, both and Web and glow meds spot will not let me redeem my group on because I'm not a first time customer although it's been a while since I've been there they won't honor the group on. I try to explain to glow med that I have a credit of *** towards any other services and they still won't honor it because I'm not a first time customer. I was not aware of this when I purchased the group on since it had been a year at least since I've been to both of those locations and I've been struggling with this and going back-and-forth with their management for a while I would like both of those group on's of refunded in the form of a group on credit to put them towards something else that I can use.** Groupon also States I can use the Waterloo ** teeth whitening for anyone else but they absolutely refuse to let me use it for anyone but my son Matthew ortiz whom passed away * months ago. If possible I'd like that to be refunded in the form of groupon bucks is well. I apologize it's taken me a while to contact you guys but I've been dealing with the death of my husband and my son as well as my mom being in the final stages of cancer.** I can be contacted at *** *** ****
GetHuman-irelynnm did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-irelynnm fixed the problem
We are waiting for GetHuman-irelynnm to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.