Cosmed*I have a Groupon of * Velashape sessions with Cosmed starting Tues *******. It...

GetHuman2229479's customer service issue with Groupon from February 2019

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The issue in GetHuman2229479's own words
Cosmed*I have a Groupon of * Velashape sessions with Cosmed starting Tues *******. It’s now redeemed yet not yet used. **First, they marked it as redeemed when I NEVER WENT THERE. You guys were great in getting my purchase unredeemed. Thank you. Now that I’m about to start my sessions, my now issue is that before I left, after making the appointment in person, I was told I had to pay $**, preferably in cash. At first, of course, I agreed verbally. Now looking at the $*** paid for these sessions, the tax is overcharged by ***%!!!!!!*Not the $*.** it should be. The so called tax they are charging is now about *** of price of package!!! Tax is BASED on price of purchase, NOT their probable original price. And want it in cash! Obviously there will be a “discussion” about this fraud, and if I refuse to pay $** in cash, they will just drop my purchase after it’s been redeemed. What do I do if they do not comply with NYS tax law? *Will u reimburse me? Tho they seem to be a legit biz, they also seem to be scammers. Can you help me?
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Groupon

Customer service issue
Reported by GetHuman2229479
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 162831 others
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Timeline
GetHuman2229479 started working on this issue
Feb 18th 2:38pm