Nobody can contact you. The hotel cannot and I have been trying for days. Via email, vi...

GetHuman-alexa_ku's customer service issue with Groupon from February 2019

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The issue in GetHuman-alexa_ku's own words
Nobody can contact you. The hotel cannot and I have been trying for days. Via email, via website, via app, via phone! There are two transactions charged to my card. When I tried to book these they both said the website was down (I have screenshots with metadata) also when I see that these two may be booked (it’s confusing) it says the price is $**** then crossed our to zero, obviously also looking indiciayve to the first notice that the transaction did not process. I have been in contact with the hotel who cannot reach you, expertises also gave me unreachable contact. When I have tried for days in app it says that the site is down. Need refundbon these two kind items for the houstonian. I have also contacting the credit card company in reaching out for support on this matter. I have exhausted all known resources at this point.
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Customer service issue
Reported by GetHuman-alexa_ku
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 162279 others
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GetHuman-alexa_ku started working on this issue
Feb 16th 11:38pm