My wife looked on the Groupon website on ****** for the cost to purchase tickets at Uni...

GetHuman-dvenners's customer service issue with Groupon from February 2019

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The issue in GetHuman-dvenners's own words
My wife looked on the Groupon website on ****** for the cost to purchase tickets at Universal Studios in Orlando, FL, but did not make a purchase. She then checked Universal direct and purchased from Universal. She was charged $***.** through Universal and then charged $***.** through Groupon for the same tickets. Groupon was never authorized to charge for the tickets and no tickets were ever received. We have gone through the email game, but they say they will not refund. I'm ready to file a lawsuit against them. I'm willing to try one more time to resolve this if you have a relationship with them, but am running out of patience!

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Groupon

Customer service issue
Reported by GetHuman-dvenners
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 157699 others
0 customers following this

Timeline

GetHuman-dvenners started working on this issue
Feb 9th, 2019 9:56pm