I want to have my “Window Squad” Groupon refunded because it was literally impossible f...

GetHuman1840296's customer service issue with Groupon from December 2018

2 views | 130521 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1840296's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1840296's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1840296 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1840296 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1840296 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1840296's own words
I want to have my “Window Squad” Groupon refunded because it was literally impossible for me to redeem my voucher. I spent weeks trying to schedule my power wash appointment. I called every day for a week when I finally got ahold of someone. He said he couldn’t talk then, but took my number and promised to call back. Two days later he hadn’t called back so I called yet again and left a message saying I was going to cancel my Groupon before my cancelation window ended since I feared I wasn’t going to ever even manage to get an appointment. He called back and said he wasn’t with his calendar then but he could do the appointment any time the first week of December and to just text him what day he wanted and he’d put it on the calendar. Through text I finally got an appointment for December *th. On December *th I tried calling to confirm for the next day, no answer, I left a message. The man never showed up and I’ve yet to hear from him since. I tried emailing Groupon but never got a response. And it appears impossible to call anyone at Groupon. I’m hoping someone will finally talk to me and give me my money back.

GetHuman1840296 did not yet indicate what Groupon should do to make this right.

How GetHuman1840296 fixed the problem

We are waiting for GetHuman1840296 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1840296 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1840296
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 130521 others
0 customers following this


GetHuman1840296 started working on this issue
Dec 27th, 2018 3:36pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers