Allen Wilson*Email: *****@***.com*Purchase date: ***********Order *: *************Hello...

GetHuman1824965's customer service issue with Groupon from December 2018

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The issue in GetHuman1824965's own words
Allen Wilson*Email: *****@***.com*Purchase date: ***********Order *: *************Hello, I am needing to speak to someone in regards to my order for the Eve's Studio Vitamin C Facial. I accidentally ordered one and should have ordered two. I used the coupon code Extra**. When I cancelled the order, I went back to groupon to try to purchase two vouchers instead of one, using the same coupon code (Extra**) from the previous order. It will no longer allow me to use that coupon stating the code can't apply to this purchase. Check the code' s rule. Where can I find the code's rule? Is there anyway you can reverse the cancellation status on my previous order (* voucher) for $**.** to active. If so, how can I order another voucher as a gift and receive the coupon code Extra**? It was going to be purchased as a gift, and I was just trying to purchase another one. **I appreciate you looking into this for me. **Thank You,*Allen Wilson

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Groupon

Customer service issue
Reported by GetHuman1824965
Dec 24th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 129067 others
0 customers following this

Timeline

GetHuman1824965 started working on this issue
Dec 24th, 2018 9:56pm