Hi, I bought carpet cleaning from Groupon and want to use it. I tried to call the compa...

GetHuman-laksmiie's customer service issue with Groupon from December 2018

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The issue in GetHuman-laksmiie's own words
Hi, I bought carpet cleaning from Groupon and want to use it. I tried to call the company, no answers. Today they txtmsg me and asked me about my call. I said I want to use my voucher before it expires on ********. Val, the rep said they don’t have any openings till next Thursday n Friday. They’ll charge me $** cause my voucher expires. I said I shouldn’t pay anything. My voucher doesn’t expire till Monday, ********. It’s their fault they cannot accomodate me. They should honor my voucher without additional charge. And I’ll use *BR * hall voucher for *BR and a small living room. No response. Please help me solve this problem or just refund my $ so I can get a different carpet cleaning company to do the job. Thank you.
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Groupon

Customer service issue
Reported by GetHuman-laksmiie
Dec 8th, 2018 - 6 mons ago
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GetHuman-laksmiie started working on this issue
Dec 8th, 2018 1:11am