Hi, I bought carpet cleaning from Groupon and want to use it. I tried to call the compa...
GetHuman-laksmiie's customer service issue with Groupon from December 2018
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The issue in GetHuman-laksmiie's own words
Hi, I bought carpet cleaning from Groupon and want to use it. I tried to call the company, no answers. Today they txtmsg me and asked me about my call. I said I want to use my voucher before it expires on ********. Val, the rep said they don’t have any openings till next Thursday n Friday. They’ll charge me $** cause my voucher expires. I said I shouldn’t pay anything. My voucher doesn’t expire till Monday, ********. It’s their fault they cannot accomodate me. They should honor my voucher without additional charge. And I’ll use *BR * hall voucher for *BR and a small living room. No response. Please help me solve this problem or just refund my $ so I can get a different carpet cleaning company to do the job. Thank you.
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