I want a refund

GetHuman1710076's customer service issue with Groupon from December 2018

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Help with my Groupon issue
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GetHuman1710076's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1710076 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1710076 can let us know if they help or not.
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Before contacting them, items GetHuman1710076 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1710076's own words
I was trying to make a personalized blanket but every picture I tried- at least **-wasn't the right resolution ... I purchased a CanvasOnSale in September. It is due to expire Dec. **th. I have tried almost daily to download a picture for the blanket. At least ** attempts with different pictures. It keeps saying every single picture I attempted that it is not fit (resolution) for a ** x ** blanket... it keeps going to a different size which costs **.**. It is very frustrating. It was not expensive but at the same time if everyone is having the same problem - the company is making a lot of money. I would like a refund... I am so tired of trying. The number of the groupon is*LG-KJGB- XSWT-GC*Z-*X*X thank you!
I have tried for almost * months to do this
I want a refund
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Groupon

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Customer service issue
Reported by GetHuman1710076
Dec 7th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 110021 others
0 customers following this

Timeline

GetHuman1710076 started working on this issue
Dec 7th, 2018 3:14pm

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