I tried to cancel my order minutes after I purchased my ** fitness classes at Xtreme Tr...

GetHuman1647376's customer service issue with Groupon from November 2018

97806 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1647376's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1647376's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1647376 will want to follow the link below to head to their help center. We will check on GetHuman1647376 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1647376 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1647376's own words
I tried to cancel my order minutes after I purchased my ** fitness classes at Xtreme Trampoline Park in Kanata because the **% off coupon didn't register to my purchase. I tried to order it again but again but the same issue happened. After the second time with issues I reassessed the value of buying this and decided not to purchase it again. Since I got no confirmation email or notification on my Groupon I assumed it was fine. I checked in a week later because there was something I actually did want to purchase and there was a notification to use my coupon that I purchased. I tried to return it then and found out about your * day return policy. I got discouraged because I was unable to reach any human to get service from so I am attempting to return it now here.
GetHuman1647376 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1647376 fixed the problem
We are waiting for GetHuman1647376 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1647376 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1647376
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 97806 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1647376 started working on this issue
Nov 28th, 2018 6:59pm