I tried to cancel my order minutes after I purchased my ** fitness classes at Xtreme Tr...

GetHuman1647376's customer service issue with Groupon from November 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1647376 will want to follow the link below to head to their help center. We will check on GetHuman1647376 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1647376's own words
I tried to cancel my order minutes after I purchased my ** fitness classes at Xtreme Trampoline Park in Kanata because the **% off coupon didn't register to my purchase. I tried to order it again but again but the same issue happened. After the second time with issues I reassessed the value of buying this and decided not to purchase it again. Since I got no confirmation email or notification on my Groupon I assumed it was fine. I checked in a week later because there was something I actually did want to purchase and there was a notification to use my coupon that I purchased. I tried to return it then and found out about your * day return policy. I got discouraged because I was unable to reach any human to get service from so I am attempting to return it now here.
GetHuman1647376 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1647376
Nov 28th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1647376 started working on this issue
Nov 28th, 2018 6:59pm