Hello, **I purchased a groupon to Shaw Ice Skating Rink this past weekend ***** and whe...

GetHuman1646279's customer service issue with Groupon from November 2018

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The issue in GetHuman1646279's own words
Hello, **I purchased a groupon to Shaw Ice Skating Rink this past weekend ***** and when I went there to ice skate I was very disappointed with the conditions of the rink. The ice was all cracked, and there were tons of leaves melted into the ice, making it impossible to skate. You were unable to glide on the ice, and everyones skates were getting caught in the cracks and leaves. They did not have a zamboni to clean the ice so after a few attempted fails at skating we had to leave the rink. I am a regular groupon customer and am typically very satisfied with my purchases but this time I really felt that it was not a fair purchase. I am writing to ask you for a refund*store credit for my $**. Please see the photo bellow.**Thank you
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Customer service issue
Reported by GetHuman1646279
Nov 28th, 2018 - 9 mons ago
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GetHuman1646279 started working on this issue
Nov 28th, 2018 5:03pm