Refund both orders with Beauty-U. I called Angela of Beauty-U last week and made a ***a...

GetHuman1560814's customer service issue with Groupon from November 2018

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GetHuman1560814's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1560814 will want to follow the link below to head to their help center. We will check on GetHuman1560814 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1560814's own words
Refund both orders with Beauty-U. I called Angela of Beauty-U last week and made a ***am appointment for this Friday, Nov ** to do upper and lower eyeliner which I bought for $***. Today I called to inform her that last night, I bought the $** for * sessions of ** minutes electrolysis and she was not happy at all. She asked me how much did I pay and I said $**. Then she said that is only $** for her and she has to buy equipment and pay the people who work for her. She also said that she has told Groupon to stop this promotion but Groupon is still doing it. When I asked her if she can add this ** minute session to this Friday's appointment, she said she has to check the appointment schedule. Frankly, I am turned off with the whole situation. Whatever issues or dissatisfaction Angela has is with Groupon. It has nothing to do with me. I will not be the only customer who*bought the $** package but she is ranting to me. Is it because I am Asian? I don't know but I don't want to give my money to someone who is not professional in her attitude and who*does not appreciate my business. I want Groupon to refund my $*** and my $** immediately. Thank you.
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Groupon

Customer service issue
Reported by GetHuman1560814
Nov 26th, 2018 - 10 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 94210 others
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GetHuman1560814 started working on this issue
Nov 26th, 2018 3:06pm