Hello,**Last weekend, I purchased a Groupon beauty deal and my card was declined. My cr...

GetHuman-salciade's customer service issue with Groupon from November 2018

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The issue in GetHuman-salciade's own words
Hello,**Last weekend, I purchased a Groupon beauty deal and my card was declined. My credit card was locked and I had to get it fixed. I checked to verify that my card was invalid when I attempted to purchase the deal again but it still said invalid. I then went to the bank to fix the issue with my credit card and it was ready for use. I ended up not going to the beauty deal because it had informed me that it didn't take my payment the two times I attempted. However, I checked my bank account a few days after and the account says Groupon charged me twice for the beauty deal. Since I did not know it was charged and thus I did not go to the appointments, I would like to cancel those two purchases and get a refund please. **Thank you
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Customer service issue
Reported by GetHuman-salciade
Nov 7th, 2018 - 3 mons ago
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Nov 7th, 2018 7:03pm