Good Day,**I wanted to place an order for facial at PRIVATE spa last night. I tried and...

GetHuman1161116's customer service issue with Groupon from September 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1161116's own words
Good Day,**I wanted to place an order for facial at PRIVATE spa last night. I tried and it said an error occured. So i tried again. Same error. I realize i had to change my credit card * on file because the current credit card on file isn't active* which i decided to do this morning. When i went on Groupon app this morning, it shows me * purchases with PRIVATE, which is not possible because my Credit card on file isn't working. I tried to self cancel so that I can make the necessary changes and purchase * facial with PRIVATE again. But I am unable to cancel any of the two Orders: ***********, **********. Can you cancel both for me so that i can purchase it as it will not let me purchase due to maximum quantity reached for purchasing that groupon.**Parminder
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Groupon

Customer service issue
Reported by GetHuman1161116
Sep 18th, 2018 - 6 mons ago
I have an issue with Groupon too
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Timeline
GetHuman1161116 started working on this issue
Sep 18th, 2018 4:51pm