I have just purchased three Groupon sessions at Beaubelle Beauty Clinic, Northbridge, P...

GetHuman1141236's customer service issue with Groupon from September 2018

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Help with my Groupon issue
GetHuman1141236's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1141236 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1141236 can let us know if they help or not.
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Before contacting them, items GetHuman1141236 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1141236's own words
I have just purchased three Groupon sessions at Beaubelle Beauty Clinic, Northbridge, Perth and have my first booking on Tuesday ** September. *I have made a very big mistake, that being, not reading the reviews prior to purchasing the voucher, which, I have just read through the clients reviews, their experiences and what they endured at this clinic, had I have read these prior to purchasing the voucher, I can assure you, I would not have given this clinic a second thought! *I was truly looking forward to my visit next Tuesday, but since reading the shocking reviews, I have no desire to go there, what so ever! *Can you please advise me, ASAP, as to how I go about cancelling this purchase which was paid through Paypal, so I can then cancel my booking at the clinic. *Thank you, *Kind Regards, *Kristine Roaenberg

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Groupon

Customer service issue
Reported by GetHuman1141236
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 58558 others
0 customers following this

Timeline

GetHuman1141236 started working on this issue
Sep 14th, 2018 4:17am
GetHuman1141236 shared this issue with others over email
Sep 14th, 2018 4:28am