My name is Robert Zack our count is under the name of Donna Zack. In the last * to * mo...

GetHuman1029762's customer service issue with Groupon from August 2018

2 views | 50844 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1029762 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1029762 can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1029762's own words
My name is Robert Zack our count is under the name of Donna Zack. In the last * to * months I am only ordered one thing Arclight theaters three packages of two tickets to go to the movie theater. I have looked on Groupon, For a lot of different things but only ordered the movie tickets. You have a problem with your system. This is the second time this is happened to me. I am ** years old had open heart surgery have a pacemaker crushed disc‘s in my neck and my lower back and I don’t need this kind of stress when you get this resolved I want my wife’s credit card taking off of Groupon so this does not happen anymore. I would appreciate this very much if you would like to call me that’s fine with me you can get me on three telephone numbers my home phone is *** ***-****, *** ***-**** that’s my cell phone number also my Wives *** ***-****. I want this resolved as soon as possible I am really upset you need to make it more like Amazon in things like this wouldn’t happen.

GetHuman1029762 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman1029762
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 50844 others
0 customers following this

Timeline

GetHuman1029762 started working on this issue
Aug 24th, 2018 12:08am

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