I have * Groupons for Happy Hooligans in San Jose. When I came in I asked the server if...

GetHuman-kmburley's customer service issue with Groupon from August 2018

2 views | 50842 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-kmburley's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-kmburley may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kmburley's own words
I have * Groupons for Happy Hooligans in San Jose. When I came in I asked the server if they accept Groupons and was told yes. When it was time to pay the server would not accept it because it was expired. I explained that I was the only loser here, as I had lost the promotional value. The server called his manager and still they would not accept. **I have * Groupons worth $** each for this restaurant. Since the company will not honor their agreement with Groupon, I would like Groupon to honor their commitment to the customer that each Groupon was always good for the amount paid. I would like to get a credit for $** for the * Groupons ($** x *).*I trust that Groupon will make this right and come up with a resolution that is fair.

GetHuman-kmburley did not yet indicate what Groupon should do to make this right.

How GetHuman-kmburley fixed the problem

We are waiting for GetHuman-kmburley to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kmburley fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kmburley
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 50842 others
0 customers following this


GetHuman-kmburley started working on this issue
Aug 23rd, 2018 11:49pm