I have * Groupons for Happy Hooligans in San Jose. When I came in I asked the server if...

GetHuman-kmburley's customer service issue with Groupon from August 2018

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The issue in GetHuman-kmburley's own words
I have * Groupons for Happy Hooligans in San Jose. When I came in I asked the server if they accept Groupons and was told yes. When it was time to pay the server would not accept it because it was expired. I explained that I was the only loser here, as I had lost the promotional value. The server called his manager and still they would not accept. **I have * Groupons worth $** each for this restaurant. Since the company will not honor their agreement with Groupon, I would like Groupon to honor their commitment to the customer that each Groupon was always good for the amount paid. I would like to get a credit for $** for the * Groupons ($** x *).*I trust that Groupon will make this right and come up with a resolution that is fair.

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Groupon

Customer service issue
Reported by GetHuman-kmburley
Aug 23rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 50842 others
0 customers following this

Timeline

GetHuman-kmburley started working on this issue
Aug 23rd, 2018 11:49pm