I just received my press play Venue for my iPhone * Plus and immediately put my phone i...

GetHuman-bewillia's customer service issue with Groupon from August 2018

4 views
 | 
48195 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-bewillia's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bewillia's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bewillia will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bewillia can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-bewillia's own words
I just received my press play Venue for my iPhone * Plus and immediately put my phone into my new case. Left my phone at n the grocery cart at the store. Return right away back to the store parking and a gentleman in White who collects money for the Catholic Church had retrieved my phone from the cart and I told him that it was my phone. He gave it to me which I was grateful that he found it . On my way home I noticed that my phone screen was cracked really bad and my new phone case had the gold paint scratched off on one corner. So the case didn’t protect my phone screen. I now have to have my phone screen replaced. I know that damage was because I left my phone in the grocery cart and I’m asking if I can get a new replacement case from you? I ordered a screen protector from Groupon also but it hasn’t arrived .
GetHuman-bewillia did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bewillia fixed the problem
We are waiting for GetHuman-bewillia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bewillia fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-bewillia
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 48195 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-bewillia started working on this issue
Aug 17th, 2018 7:33pm