My name is Carol Morgan, billing address *** Brookview Court, Howell, New Jersey...

GetHuman-nomissin's customer service issue with Groupon from August 2018

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The issue in GetHuman-nomissin's own words
My name is Carol Morgan, billing address *** Brookview Court, Howell, New Jersey *****. I purchased * Blood Pressure Heart Rate Monitor Fitness Watches on June **, ****. I was very impressed with this product because it took your Blood Pressure which is why I purchased them.*On August **, **** the Monitor that I was wearing stopped working. I thought it needed to be charged, when I *placed it in to charge it did nothing. I tried several times to no avaie. Then I tried calling customer service to report my issue and request refund but only got recording saying go to website which did not help me at all. I’m hoping by sending this email I will get a response and a refund. I also need a return address label.*Looking forward to hearing from you soon.*Order* ****-******-*******Thanks
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Groupon

Customer service issue
Reported by GetHuman-nomissin
Aug 17th, 2018 - a yr ago
I have an issue with Groupon too
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Timeline
GetHuman-nomissin started working on this issue
Aug 17th, 2018 11:40am