Hello there. I have ordered many Groupons in the past with no problems at all. I purcha...
GetHuman-jkushner's customer service issue with Groupon from August 2018
Help with my Groupon issue
GetHuman-jkushner's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jkushner will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jkushner can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jkushner's own words
Hello there. I have ordered many Groupons in the past with no problems at all. I purchased a ** minute massage coupon which was the worst mistake of my life. **From the beginning the lady did not act professional and seemed to be angry about something. So also told me that my ** minute massage will only be ** which both things were overlooked. **After ** minutes of a painful massage she told me that she will be unable to do my back any longer as the groupon is for a full body massage only which was no stated! I tried to work with her and she had no interest in coming to an aggreance even if it meant giving me less time. It got to the point where after the ** minutes went by she refused to keep going and I had to leave. Never been so disappointed with a purchase. Anything you guys can do to make this right will be greatly appreciated. **Thanks. *Jordan Kushner ****-***-****
GetHuman-jkushner did not yet indicate what Groupon should do to make this right.
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