got groupon for Extreme Clean in Feb. followed directions to set up time. * days befor...

GetHuman991018's customer service issue with Groupon from August 2018

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The issue in GetHuman991018's own words
got groupon for Extreme Clean in Feb. followed directions to set up time. * days before schedule THEY called said they had family emergency out if state. We agreed to a re-schedule when emergency was resolved. They never called back so I pursued them after a reasonable time (month or so). Only got an answering machine on which I left detailed messages. Call backs did happen but I was out farming. So we played phone tag for a while. Finally, told answering machine to just set time and I would alter my schedule to meet their time. Accidentally , a phone call came from the owner and I was in. We talked and he said he thought it had been scheduled. he assured me he would take care of it. I have not heard back since June. I'm done with them and want my money ($**) returned. *my phone is:*-***-***-*****my e-mail: *****@***.com
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Groupon

Customer service issue
Reported by GetHuman991018
Aug 14th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman991018 started working on this issue
Aug 14th, 2018 5:29pm