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GetHuman-kathygl's customer service issue with Groupon from July 2018

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Help with my Groupon issue

GetHuman-kathygl's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kathygl will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kathygl can let us know if they help or not.

How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

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Top Tip from another customer

Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.

The issue in GetHuman-kathygl's own words

There is still a $**.** charge on my account. This posted after the first one.*I need that one reimbursed immediately as well. I appreciate the promptness taking care of the first charge. Please take care of this one as well. Thank you. Kathy Glover ... I'm not happy with your company. Your company has charged several items to my charge card that I left in a basket. I did not authorize these charges. I want these reimbursed immediately. That money was for my bills and now you have left nothing in my bank account as you keep charging me. I expect an answer soon. I will tell my friends and post on Facebook how your company cheats people if this isn't rectified immediately. Thank you. Kathy Glover.

GetHuman-kathygl did not yet indicate what Groupon should do to make this right.

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in my orders * ********** and * **********. Groupon charge me twice. first your c...There is an charge that hit my company card that is not ***ociated with any of yo...I will never use your ****ing company again, your company has no customer service...I didn't purchase any item in a couple of days, but your company charged $**.** y...I am contesting a charge from your company on my Visa account. I have not charge...I've text your customer service several times asking your company to stop an unau...I Purchased coins from your company for your third-party company when I go to use...* groupons that I purchased are not being honored by company, Happy Spa. They wil...my company has a groupon on your site. I did not authorize it, I need informatio...My groupon expired on April **th, ****. My groupon was for celebrate your ***y co...

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Groupon

Customer service issue

Reported by GetHuman-kathygl

Jul 19th, 2018 - 5 years ago

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