I have called and emailed Groupon on twice. No response. *II have ordered * metal unlim...

GetHuman-daneaf's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman-daneaf's own words
I have called and emailed Groupon on twice. No response. *II have ordered * metal unlimited for wedding presents from Groupon on May **.**I was wondering if they are completed yet. Groupon stated you would contact **me for shipping arrangements. I called Groupon to order these signs, as I had **questions for them. I thought it was all taken care of through the phone call. But **went back through the email, and I needed to redeem them. I am sorry I did not **know the correct process to order.*****One was for F with name Floyd, and one was for T with Turner, I have not heard **anything from Groupon or Metal Unlimited. Although Groupon has taken the money **out of my account for these presents, and I thought they were on their way. The **Turner wedding is August **, and the Floyd wedding is September **. Please, **please, just let me know you have received this order, and they are on they way. *****Please advise. If you need to contact me, please email or call ***-***-****. I am **excited to give these as wedding gifts for my niece and daughter.

GetHuman-daneaf did not yet indicate what Groupon should do to make this right.

How GetHuman-daneaf fixed the problem
Finally after * days emailing and trying to call, i finally got a representative to help by chat box. thank you for your help
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-daneaf
Jul 9th, 2018 - 3 years ago
Fixed
GetHuman-daneaf shared how to fix
Seen by 8 customers so far
Similar issue to 32499 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-daneaf started working on this issue
Jul 9th, 2018 5:08pm
GetHuman-daneaf indicated the issue is not fixed yet.
Jul 9th, 2018 6:39pm
GetHuman-daneaf indicated the issue is not fixed yet.
Jul 11th, 2018 3:23pm
GetHuman-daneaf confirmed the issue is fixed. Hooray!
Jul 12th, 2018 5:10pm

Paying Too Much for Your Plan?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers