I have called and emailed Groupon on twice. No response. *II have ordered * metal unlim...
GetHuman-daneaf's customer service issue with Groupon from July 2018
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The issue in GetHuman-daneaf's own words
I have called and emailed Groupon on twice. No response. *II have ordered * metal unlimited for wedding presents from Groupon on May **.**I was wondering if they are completed yet. Groupon stated you would contact **me for shipping arrangements. I called Groupon to order these signs, as I had **questions for them. I thought it was all taken care of through the phone call. But **went back through the email, and I needed to redeem them. I am sorry I did not **know the correct process to order.*****One was for F with name Floyd, and one was for T with Turner, I have not heard **anything from Groupon or Metal Unlimited. Although Groupon has taken the money **out of my account for these presents, and I thought they were on their way. The **Turner wedding is August **, and the Floyd wedding is September **. Please, **please, just let me know you have received this order, and they are on they way. *****Please advise. If you need to contact me, please email or call ***-***-****. I am **excited to give these as wedding gifts for my niece and daughter.
GetHuman-daneaf did not yet indicate what Groupon should do to make this right.
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How GetHuman-daneaf fixed the problem
Finally after * days emailing and trying to call, i finally got a representative to help by chat box. thank you for your help
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