Tha Groupon listed hours open on Fri. Sat Wed & Thurs. when I called to schedule appt...

GetHuman846834's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman846834's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman846834 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman846834 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman846834's own words
Obtain a refund because owner listed wrong days salon is open and I am unable to schedule an appointment when they are open. ... Tha Groupon listed hours open on Fri. Sat Wed & Thurs. when I called to schedule appt. I heard a recording that said they were only in on Zion & Tues. I called on Monday & the owner told me he had made an error in posting Columbus hours & he is in Sylvania only on Mon & Tues. those days do not work for me and he said he was booked through August now & I could get a refund since it was his error in posting the wrong availability.
I cannot reach anyone at Groupon to talk to....emails have gone back & forth accomplishing nothing.
I would like my account credited for the $** I paid for the Groupon
I have been a customer for * or * years.*Roberta (aka Robin) Jacob***** Middlesex Dr. *Toledo, Ohio **********-***-***********@***.com
I talked to the salon owner and he offered me a refund through Groupon, but I have been unable to reach anyone to handle this.
I have an issue with Groupon too
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Groupon

Groupon for Avides Salon
Customer service issue
Reported by GetHuman846834
Jul 3rd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 30803 others
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Items needed
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Timeline
GetHuman846834 started working on this issue
Jul 3rd, 2018 6:43pm
GetHuman846834 indicated the issue is not fixed yet.
Jul 4th, 2018 3:13am
GetHuman846834 indicated the issue is not fixed yet.
Jul 4th, 2018 11:49pm
GetHuman846834 indicated the issue is not fixed yet.
Jul 4th, 2018 11:51pm
GetHuman846834 indicated the issue is not fixed yet.
Jul 4th, 2018 11:51pm
GetHuman846834 indicated the issue is not fixed yet.
Jul 4th, 2018 11:56pm