Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

On --**, I tried to order a monogram necklace from Monogram Hub. I went through the...

GetHuman-psparks's customer service issue with Groupon from July 2018

34 views | 30418 similar | 0 following

Help with my Groupon issue

GetHuman-psparks's next move: find and follow the right step-by-step guide.

Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-psparks will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-psparks can let us know if they help or not.

How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?Why Does My Groupon Order Say It's Still Processing?

If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center

If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.

The issue in GetHuman-psparks's own words

On *-*-**, I tried to order a monogram necklace from Monogram Hub. I went through the process and my American Express was charged but the order was never completed. Then on June *rd, my son sat down with me and ordered four monogrammed necklaces. Each purchased had to be ordered individually therefore, constituting four different charges on my account. I had already been charged on May *th for one of these necklaces which the order never went through! Also on my charge card, on June *rd, I was charged $**.** for something that I don't have a clue (it stated Groupon Inc. Coupons) what it is. I feel my American Express card should be credited for $**.**. Please rectify this overcharge and advise me as to these extra charges. Thank you P. Sparks

GetHuman-psparks did not yet indicate what Groupon should do to make this right.

I have an issue with Groupon too

How GetHuman-psparks fixed the problem

We are waiting for GetHuman-psparks to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

On April * *** I ordered Aromatherapy Essential Oil Diffuser necklace. The Monogr...Ordered monogram necklace but didn’t ask for my initials I ordered a monogram necklace on ******* and have not received it yet. I requeste...I ordered a voucher through my account for a name plate from monogram hub for...Ordered so monogram necklace but no where to include my name Purchased oil diffuser Groupon from monogram hub ordered just prior to exp date o...Monogram hub issues with my * order please help June * it’s over Asap When am i gonna receive my monogram hub with initials?Monogram Hub website is not accepting my code and it expires today.

Do you have a customer issue as well?

We can help you get Groupon's attention and get better help faster. Tap below to get started.

Help from Real People?

If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.

Chat with a Live Expert

Having Groupon issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

Follow this issue

See how GetHuman-psparks fixes it.

Your emailThis email address isn't valid

Groupon

Customer service issue

Reported by GetHuman-psparks

Jul 2nd, 2018 - 5 years ago

I have an issue with Groupon too

Fixed

Seen by 34 customers so far

Similar issue to 30418 others

0 customers following this

Follow this issue to see how it gets fixed

Items needed

Name on account

Email on account

Billing address