Hello*I ordered ** tickets to seaworld orlando and the item is not in ny Groupon list o...

GetHuman-txpham's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-txpham will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-txpham can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-txpham's own words
Hello*I ordered ** tickets to seaworld orlando and the item is not in ny Groupon list of stuff. So i thought there was an error in processing my order since i didnt receive any email or indication that the order went through. When i try to repurchase the ticket, i get notified stating the number of items im trying to purchase is not enough even though the number of tickets im trying to purchase is **. So i ended using my sister account to purchase ** and the same thing occured. The purchase didnt appear in my stuff. So, i went to customer support only to find the ** tickets pending...so now i have * account withs ** tickets pending. I would like to cancel my purchase for ** of the ** before it goes through. Thank you.
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Groupon

Customer service issue
Reported by GetHuman-txpham
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 7 customers so far
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Timeline
GetHuman-txpham started working on this issue
Jun 30th, 2018 5:30pm
GetHuman-txpham indicated the issue is not fixed yet.
Jun 30th, 2018 5:32pm
GetHuman-txpham confirmed the issue is fixed. Hooray!
Jun 30th, 2018 10:11pm