I went to the salon where I had purchase the Groupon from. They did not honor it. They...

GetHuman-brewekat's customer service issue with Groupon from June 2018

10 views | 29601 similar | 0 following
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The issue in GetHuman-brewekat's own words
I went to the salon where I had purchase the Groupon from. They did not honor it. They were extreamly rude. I waited for thirty minutes after I showed them my Groupon while they spoke in an Asian language that I am not familiar with. They were very condescending then said they could honor my coupon. I had bought two mind you. One for me and one for a friend. Then when we got back there they tried to give us a foot massage. This is not what I wanted or what the Groupon offered. I left in a fluster. I am a student, and this was supposed to a be a relaxing spa day for me. It was quite the opposite. They were smart enough to figure out how to make my coupon as redeemed after an hour of arguing. So I’m asking for a refun for both mine and my friends massages we purchased.

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Customer service issue
Reported by GetHuman-brewekat
Jun 29th, 2018 - 5 years ago
Seen by 10 customers so far
Similar issue to 29601 others
0 customers following this
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GetHuman-brewekat started working on this issue
Jun 29th, 2018 11:49pm
GetHuman-brewekat indicated the issue is not fixed yet.
Jul 1st, 2018 7:35pm
GetHuman-brewekat indicated the issue is not fixed yet.
Jul 2nd, 2018 12:04am

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