I made a purchase today and by accident, I clicked the redeemed button on my items befo...

GetHuman-alonyak's customer service issue with Groupon from June 2018

40 views | 29522 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-alonyak's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alonyak's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alonyak will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alonyak can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $5 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-alonyak may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-alonyak's own words
I made a purchase today and by accident, I clicked the redeemed button on my items before I was actually able to redeem my products. Now I need the redemption code to receive my saving on MonogramHub. Please help! If I cant receive my saving how can I get a refund?**Please see the list of items below.**Expires On*Sep **, **** * *MonogramHub *Purchased Jun **, **** **. Personalized **K Gold-Plated Script Name Necklace *View Details*Buy It Again!*Write a Review*Redeemed**. Personalized **K Gold-Plated Script Name Necklace *View Details*Buy It Again!*Write a Review*Redeemed**. Personalized **K Gold-Plated Script Name Necklace *View Details*Buy It Again!*Write a Review*Redeemed**. Personalized **K Gold-Plated Script Name Necklace *View Details*Buy It Again!*Write a Review*Redeemed**. Personalized **K Gold-Plated Script Name Necklace *View Details*Buy It Again!*Write a Review*Redeemed

GetHuman-alonyak did not yet indicate what Groupon should do to make this right.

How GetHuman-alonyak fixed the problem

We are waiting for GetHuman-alonyak to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $5 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alonyak fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-alonyak
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 40 customers so far
Similar issue to 29522 others
0 customers following this

Timeline

GetHuman-alonyak started working on this issue
Jun 29th, 2018 9:14pm