In January or February I purchased a Sams club Groupon. I called Sam’s Club before and...
GetHuman832520's customer service issue with Groupon from June 2018
35 views | 29236 similar | 1 following
Help with my Groupon issue
First: share to improve GetHuman832520's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman832520's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832520 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832520 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman832520 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman832520's own words
In January or February I purchased a Sams club Groupon. I called Sam’s Club before and told them when I purchased one last and they said it would be OK. That I could still use this one. So I went back to Sam’s Club on four occasions to try and get this Sam’s Club activated and it would not work. They told me to call Groupon. After lots and lots of searching, I finally talk to someone and he said that it didn’t work because it hadn’t been enough time between Sams club Groupon’s. So now it is two days past the expiration of my Groupon. And I would like a refund . If you look on the Groupon website it says that I did use this Groupon. But I did not. You can look into it at Sam’s Club and see that I do not have an activated account.
GetHuman832520 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman832520 fixed the problem
We are waiting for GetHuman832520 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.