In January or February I purchased a Sams club Groupon. I called Sam’s Club before and...

GetHuman832520's customer service issue with Groupon from June 2018

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1 following
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GetHuman832520's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832520 will want to follow the link below to head to their help center. We will check on GetHuman832520 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman832520 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman832520's own words
In January or February I purchased a Sams club Groupon. I called Sam’s Club before and told them when I purchased one last and they said it would be OK. That I could still use this one. So I went back to Sam’s Club on four occasions to try and get this Sam’s Club activated and it would not work. They told me to call Groupon. After lots and lots of searching, I finally talk to someone and he said that it didn’t work because it hadn’t been enough time between Sams club Groupon’s. So now it is two days past the expiration of my Groupon. And I would like a refund . If you look on the Groupon website it says that I did use this Groupon. But I did not. You can look into it at Sam’s Club and see that I do not have an activated account.
GetHuman832520 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman832520
Jun 29th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 22 customers so far
Similar issue to 29236 others
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GetHuman832520 started working on this issue
Jun 29th, 2018 1:19pm