Good Morning,*You have assisted me in the past with returns. I need your assistance aga...
GetHuman-derryckw's customer service issue with Groupon from June 2018
Help with my Groupon issue
First: share to improve GetHuman-derryckw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-derryckw's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-derryckw will want to follow the link below to head to their help center. We will check on GetHuman-derryckw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-derryckw may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-derryckw's own words
Good Morning,*You have assisted me in the past with returns. I need your assistance again. I purchased a Oil change Groupon. I wanted to purchase the full synthetic for $**.**. However, when I attend to purchase it, a message came up regarding insufficient quantities. I was only attempting to purchase one. So I then figured I would purchase the mixed synthetic for $**.**. Unfortunately I was told today at the location my car can not support a synthetic blend. **Can you assist me with returning the synthetic blend voucher and purchasing the full synthetic oil change voucher? I need to do this as a mentioned above the blend is not compatible with my vehicle and also I can not purchase full synthetic voucher because it is limited to on per customer. Thank you in advance for your help. *image*.png
GetHuman-derryckw did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-derryckw fixed the problem
We are waiting for GetHuman-derryckw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.