Turned transaction in as fraudulent but it wasn't

GetHuman-lahghlnd's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman-lahghlnd's own words
In Sept, **** I used my credit card to purchase an escape room for my daughter and family. At that time I didn't realize my daughter actually had a Groupon account so I assumed it was just purchased as a one time item. But I found out this morning that my daughter has a Groupon account and on May **th my daughter purchased a groupon deal to B** Chop House (not sure of the exact name) for $** in Kansas City, MO. and by accident charged it to my account. I think the transaction ID * is ***************. I have contacted by credit card company to let them know the charge was not fraud and they have charged my account again for the $**. My question to you is whether her purchase has been cancelled and if so if it can be reinstated. **Please advise...thank you!
I want to make sure transaction has not been cancelled and if it has if it could be reinstated.
Contacted by credit card company
I have an issue with Groupon too
How GetHuman-lahghlnd fixed the problem
We are waiting for GetHuman-lahghlnd to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-lahghlnd
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 23107 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-lahghlnd started working on this issue
Jun 14th, 2018 4:53pm
GetHuman-lahghlnd indicated the issue is not fixed yet.
Jun 14th, 2018 4:58pm
GetHuman-lahghlnd shared this issue with others over email
Jun 14th, 2018 5:00pm