GetHuman-lahghlnd's customer service issue with Groupon from June 2018
Help with my Groupon issue
The issue in GetHuman-lahghlnd's own words
In Sept, **** I used my credit card to purchase an escape room for my daughter and family. At that time I didn't realize my daughter actually had a Groupon account so I assumed it was just purchased as a one time item. But I found out this morning that my daughter has a Groupon account and on May **th my daughter purchased a groupon deal to B** Chop House (not sure of the exact name) for $** in Kansas City, MO. and by accident charged it to my account. I think the transaction ID * is ***************. I have contacted by credit card company to let them know the charge was not fraud and they have charged my account again for the $**. My question to you is whether her purchase has been cancelled and if so if it can be reinstated. **Please advise...thank you!
I want to make sure transaction has not been cancelled and if it has if it could be reinstated.
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