I purchased (*) groupons back in **** on-line for Busch Gardens*Water Country deals and...

GetHuman783698's customer service issue with Groupon from June 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman783698's own words
I purchased (*) groupons back in **** on-line for Busch Gardens*Water Country deals and I never used them and when I wanted to used them because on-line it states that if these groupons expire don't worry I will be able to use them and redeem them for future purchases on I can use the amount I payed to another purchase. So I finally made the time to visit Busch Gardens and the window clerk manager turned me away and said that I either had to speak with a groupon representative to get my money reimbursed to purchase the same deal that is currently available on-line or simply buy another groupon if I am not successful in my attempt to reach a groupon member rep. So I ended up spending another $*** just to gain entrance into the park yesterday. Please assist me with obtaining a credit or reimbursement for my expired groupons which were worth $**.** x * * $**. My on-line username is my email *****@***.com and my cell phone * is ***-***-****.
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Groupon

Customer service issue
Reported by GetHuman783698
Jun 14th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 12 customers so far
Similar issue to 22968 others
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Timeline
GetHuman783698 started working on this issue
Jun 14th, 2018 1:44pm