I purchased three King's Island amusement park tickets from Groupon for ***.** for June...

GetHuman769798's customer service issue with Groupon from June 2018

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The issue in GetHuman769798's own words
I purchased three King's Island amusement park tickets from Groupon for ***.** for June *th. When we got there we were told the vouchers were invalid (not their scan numbers) After two hours talking with managers and third party Viator (Max Alveraz)Max Alvarez (*****@***.com) who sent same vouchers that I had. King's Island said they cannot accept them. So I had to purchase three more tickets and am now out my purchase price. Mr. Alveraz said they couldn't issue refund to get ahold of you. Here is my booking reference number BR-*********. The manager is concerned because she knows there will be more cases like this.. she also said she was emailing you. I sincerely hope to hear back from you as soon as possible.*Paula Pedrotty **********
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Groupon

Customer service issue
Reported by GetHuman769798
Jun 10th, 2018 - 9 mons ago
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Timeline
GetHuman769798 started working on this issue
Jun 10th, 2018 9:21pm