I purchased three King's Island amusement park tickets from Groupon for ***.** for June...

GetHuman769798's customer service issue with Groupon from June 2018

395 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman769798's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman769798's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman769798 will want to follow the link below to head to their help center. We will check on GetHuman769798 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman769798 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman769798's own words
I purchased three King's Island amusement park tickets from Groupon for ***.** for June *th. When we got there we were told the vouchers were invalid (not their scan numbers) After two hours talking with managers and third party Viator (Max Alveraz)Max Alvarez (*****@***.com) who sent same vouchers that I had. King's Island said they cannot accept them. So I had to purchase three more tickets and am now out my purchase price. Mr. Alveraz said they couldn't issue refund to get ahold of you. Here is my booking reference number BR-*********. The manager is concerned because she knows there will be more cases like this.. she also said she was emailing you. I sincerely hope to hear back from you as soon as possible.*Paula Pedrotty **********
GetHuman769798 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman769798 fixed the problem
We are waiting for GetHuman769798 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman769798 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman769798
Jun 10th, 2018 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 395 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman769798 started working on this issue
Jun 10th, 2018 9:21pm