I'm a loyal customer and I cannot understand for the life of me a big company like Grou...

GetHuman-nlynfatt's customer service issue with Groupon from June 2018

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The issue in GetHuman-nlynfatt's own words
I'm a loyal customer and I cannot understand for the life of me a big company like Groupon does not have a live customer representative that we are able to contact at any time without issues I do not want my issue to be public I would like to speak with a live representative about the issues that I'm having with Groupon so it could be fixed and that with at a timely matter I'm not writing for my concerns to be public I would like to speak with a live representative and I cannot understand how a company as Groupon does not have customer service available to their customers not everyone wants to write a email they would like immediate assistance from a live representative I have an issue about my refunds and won't order and I would like to speak with someone about it not having to write about it and not having the issue fixed and I do not want my concerns public to anyone else other than to the company***Thank you very much my loyal customer
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Groupon

Customer service issue
Reported by GetHuman-nlynfatt
Jun 9th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 140 others
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Timeline
GetHuman-nlynfatt started working on this issue
Jun 9th, 2018 9:14pm