I'm a loyal customer and I cannot understand for the life of me a big company like Grou...
GetHuman-nlynfatt's customer service issue with Groupon from June 2018
Help with my Groupon issue
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GetHuman-nlynfatt's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nlynfatt will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nlynfatt can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-nlynfatt may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-nlynfatt's own words
I'm a loyal customer and I cannot understand for the life of me a big company like Groupon does not have a live customer representative that we are able to contact at any time without issues I do not want my issue to be public I would like to speak with a live representative about the issues that I'm having with Groupon so it could be fixed and that with at a timely matter I'm not writing for my concerns to be public I would like to speak with a live representative and I cannot understand how a company as Groupon does not have customer service available to their customers not everyone wants to write a email they would like immediate assistance from a live representative I have an issue about my refunds and won't order and I would like to speak with someone about it not having to write about it and not having the issue fixed and I do not want my concerns public to anyone else other than to the company***Thank you very much my loyal customer
GetHuman-nlynfatt did not yet indicate what Groupon should do to make this right.
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