Purchased a Groupon for *- Course cooking lessons from Miracle Catering and scheduled a...

GetHuman761775's customer service issue with Groupon from June 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman761775 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman761775 can let us know if they help or not.
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The issue in GetHuman761775's own words
Purchased a Groupon for *- Course cooking lessons from Miracle Catering and scheduled an appointment with the head chef for June *th at * pm. After driving an hour in traffic, we arrive ** minutes early and find the business doors locked with no lights. We call the number on the Groupon which isn’t the actual number of the business and have no success getting someone on the phone. We then find a different number on the store front call and leave a message and do not receive a phone call back, Finally I emailed miracle catering through their website after waiting till *:**.**This Groupon was purchased as a gift and for $** we drove an hours distance, without dinner or cooking lessons. The owner replied to our email eventually stating something came up, sorry. As this owner had our contact info (phone number) we feel we were owed a courtesy phone call stating he had to cancel on short notice. **I would like a full refund. I have no desire to reschedule or return.

GetHuman761775 did not yet indicate what Groupon should do to make this right.

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Groupon

Customer service issue
Reported by GetHuman761775
Jun 8th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 596 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman761775 started working on this issue
Jun 8th, 2018 12:17am
GetHuman761775 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 1:27am
GetHuman761775 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 1:29am

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