I was very upset with my recent purchase. I use groupon all the time and never have any...

GetHuman750842's customer service issue with Groupon from June 2018

4 views
 | 
499 similar
 | 
1 following
Help with my Groupon issue
First: share to improve GetHuman750842's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman750842's own words
I was very upset with my recent purchase. I use groupon all the time and never have any complaints but this time was the worst. I bought a groupon to luxe nail salon to get a no chip mani and regular pedi. I already was upset because the color selection was HORRIBLE. I wasn't able to match my nails and toes. I sucked it up and got them done anyways. My nails were horrible and filed very crooked. I was so embarrassed. I got my pedicure done first and she didn't dry them in a frying machine. I wore the little sandles they give you all the way to my destination which was an hour away. After I put my shoes on, I guess they smudged. I did call the place back and had to drive an hour back to get it fixed. This time she dried them for about ** min and I wore my own flip flops this time. I got them redone at *pm and didn't get ready to go to my final event till **pm. Again they smudged. I'm not sure why they didn't dry in those * hours but they look horrible. I really do not want to go back there. I would like a refund on that service because it was just a horrible situation altogether. My fingers are not even painted properly.
GetHuman750842 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman750842 fixed the problem
We are waiting for GetHuman750842 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman750842 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman750842
Jun 5th, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 499 others
1 customer following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman750842 started working on this issue
Jun 5th, 2018 1:11am