I purchased a cryotherapy session (* session package deal) for **.**. The same day I fo...

GetHuman-dolphinp's customer service issue with Groupon from May 2018

2 views
 | 
589 similar
 | 
0 following
Help with my Groupon issue
GetHuman-dolphinp's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dolphinp will want to follow the link below to head to their help center. We will check on GetHuman-dolphinp later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-dolphinp may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-dolphinp's own words
I purchased a cryotherapy session (* session package deal) for **.**. The same day I found a better deal that included * sessions instead of *, and I had a total of **.** groupon buck's. I requested a refund because I picked the other place (one touch) and purchased it for **.**. My groupon account shows I was issued a refund for **.**.*Well everything was fine until it all disappeared. My account shows a balance of * and refund was not applied as a credit or refunded to my bank account. So I am once again requesting it be credited back to my card or applied or a credit to be used toward another service. If Not Applied To Other Purchase THEN Please Refund **.** * **.** For Both Cryotherapy Sessions purchased.If This Matter US Not Handled ASAP no later than tomorrow I will have no choice but to contact my attorney to take care of this. So Please Contact Me ASAP FOR NEW Card Info To Issue A Complete Refund Including My groupon Buck's. *Thank you, Belinda Ansley ******@***.com ***-***-****
GetHuman-dolphinp did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-dolphinp fixed the problem
We are waiting for GetHuman-dolphinp to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-dolphinp fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-dolphinp
May 16th, 2018 - 10 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 589 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-dolphinp started working on this issue
May 16th, 2018 6:17pm
GetHuman-dolphinp shared this issue with friends on Facebook
May 16th, 2018 6:17pm